ReadXP Support

Your reading companion — here to help.

Contact us

Questions, bugs, or feedback? Email us and we'll get back to you, usually within 1–2 business days.

readxp.app@gmail.com

Support is provided in English.

Frequently asked questions

How do I restore a purchase on a new device?

Open ReadXP, go to the upgrade screen (or Settings), and tap Restore Purchases. Make sure you're signed in with the same Apple Account you used for the original purchase.

How do I manage or cancel my subscription?

On iPhone: open the Settings app → tap your name at the top → Subscriptions → select ReadXP. From there you can change plans or cancel. You can also manage subscriptions directly in the App Store.

What does ReadXP Premium include?

Premium unlocks reading classes, unlimited books, custom goals, advanced analytics, premium themes & badges, the avatar shop, and all future premium features. Plans: monthly, annual (with a free trial), or a one-time lifetime purchase.

How do I delete my account and data?

In the app, go to Settings → Delete Account. This permanently removes your account and associated reading data. You can keep using ReadXP afterward as a guest.

How does the barcode scanner work?

When adding a book, tap Scan and allow camera access, then point your camera at the book's barcode (ISBN). ReadXP looks up the title automatically. The camera is used only for scanning — nothing is recorded or uploaded.

Is my reading data private?

Yes. See our Privacy Policy for exactly what we collect and how it's used. Your reading data is always yours.